Consulting services
Strategic fundraising, program development & operational excellence
Grow helps nonprofit organizations strengthen donor acquisition, retention, stewardship, and operational performance through strategic consulting, interim leadership, program management, and specialized fundraising expertise.
Practical expertise for sustainable growth
With decades of experience across face-to-face fundraising, telemarketing, direct mail, sustainer programs, donor stewardship, and organizational leadership, we provide practical solutions that drive measurable growth and long-term sustainability.
Depth of experience
Experience that sees the whole fundraising picture
With more than two decades of fundraising experience, I have supported over 25 nonprofit organizations and fundraising associations, consulted with more than 10 fundraising agencies and service providers, and served in senior leadership roles within an international nonprofit organization. This combination of nonprofit, agency, and leadership experience provides a comprehensive understanding of the fundraising landscape and the factors that influence successful donor acquisition, retention, stewardship, and long-term growth.
Drawing on perspectives from across the sector, I help organizations build stronger fundraising programs, improve donor experiences, optimize partnerships, and make informed strategic decisions. My approach combines practical operational expertise with data-driven insights to deliver solutions that are both effective and sustainable.
Our expertise
How we can help
Sustainer program strategy & readiness assessments
Build the infrastructure, processes, and cross-departmental support needed to launch or expand a sustainable program.
Sustainer program strategy & readiness assessments
Build the infrastructure, processes, and cross-departmental support needed to launch or expand a sustainable program.
- Donor services and stewardship
- Finance, gift processing, and data reporting
- Marketing, operations, and vendor management
- Performance measurement, analytics, and reporting backfill
Agency selection, RFP & procurement support
Make informed, objective decisions while securing the right fundraising partner for your organization.
Agency selection, RFP & procurement support
Make informed, objective decisions while securing the right fundraising partner for your organization.
- RFP and RFI development
- Agency identification and outreach
- Bid evaluation and scoring
- Contract review and implementation planning
Face-to-face fundraising management & oversight
Maximize results while protecting your brand through specialized expertise, active management, and agency accountability.
Face-to-face fundraising management & oversight
Maximize results while protecting your brand through specialized expertise, active management, and agency accountability.
- Agency management and KPI reporting
- Program audits and optimization
- Contract compliance and quality assurance
- Risk management and issue resolution
Ground-Up Internal Face-to-Face Fundraising Teams
Create a best-in-class internal face-to-face fundraising program from the ground up, with the people, systems, and support needed to thrive.
Ground-Up Internal Face-to-Face Fundraising Teams
Create a best-in-class internal face-to-face fundraising program from the ground up, with the people, systems, and support needed to thrive.
- Program design, staffing plans, and hiring support
- Training, coaching, and staff development pathways
- Infrastructure, operating processes, and performance reporting
- Pay models, human resources guidance, and team wellbeing
- KPI design, benchmarking metrics, and fundraising analytics
- Growth strategy and leadership support for a sustainable, high-performing culture
Interim fundraising leadership & staffing solutions
Maintain continuity and momentum when key roles are vacant or team capacity is stretched.
Interim fundraising leadership & staffing solutions
Maintain continuity and momentum when key roles are vacant or team capacity is stretched.
- Individual giving and fundraising leadership
- Program and campaign management
- Executive leadership support
- Rapid integration and staff continuity
New fundraising director training & support
Give new leaders the confidence and channel-specific knowledge to manage complex acquisition programs.
New fundraising director training & support
Give new leaders the confidence and channel-specific knowledge to manage complex acquisition programs.
- Face-to-face best practices
- Agency management and performance data
- Acquisition strategy development
- Donor retention and risk reduction
Sustainer stewardship & donor journey design
Create meaningful donor experiences that deepen loyalty, improve retention, and increase lifetime value.
Sustainer stewardship & donor journey design
Create meaningful donor experiences that deepen loyalty, improve retention, and increase lifetime value.
- Donor journey mapping
- Upgrade and reactivation campaigns
- Decline recovery programs
- Retention testing and multi-year cultivation
Telemarketing strategy, training & optimization
Improve acquisition and cultivation results with clear scripts, coaching, and quality assurance.
Telemarketing strategy, training & optimization
Improve acquisition and cultivation results with clear scripts, coaching, and quality assurance.
- Script development
- Supervisor training and performance coaching
- Inbound and outbound call strategies
- Conversion improvement initiatives
Program audit, quality assurance & risk management
Strengthen performance while reducing risk and ensuring alignment with your organization’s values.
Program audit, quality assurance & risk management
Strengthen performance while reducing risk and ensuring alignment with your organization’s values.
- Acquisition, stewardship, and retention practices
- Compliance and brand standards
- Agency performance and operational efficiency
- Donor care and quality assurance
Analytics, reporting & operational backfill
Keep critical fundraising decisions moving with reliable analysis, reporting support, and experienced interim capacity.
Analytics, reporting & operational backfill
Keep critical fundraising decisions moving with reliable analysis, reporting support, and experienced interim capacity.
- Fundraising analytics and performance dashboards
- Data review, reporting, and KPI interpretation
- Operational backfill during staffing gaps or transitions
- Actionable recommendations for program optimization
Training, compliance & brand protection
Equip public-facing teams to represent your organization professionally, consistently, and with care.
Training, compliance & brand protection
Equip public-facing teams to represent your organization professionally, consistently, and with care.
- Fundraising best practices
- Donor experience and compliance standards
- Quality control and de-escalation techniques
- Media and public interaction protocols
Market entry & business expansion consulting
Establish operations in the United States or Canada with confidence and clarity.
Market entry & business expansion consulting
Establish operations in the United States or Canada with confidence and clarity.
- Market research and feasibility assessments
- Competitive landscape analysis
- Business formation and regulatory research
- Operational planning and authorized agent support
Leadership development, coaching & public speaking
Build stronger leaders and share practical expertise with your team, audience, or industry community.
Leadership development, coaching & public speaking
Build stronger leaders and share practical expertise with your team, audience, or industry community.
- Team and performance leadership
- Strategic planning and fundraising operations
- Workshops, panels, and keynote presentations
- Professional development for emerging talent
Let’s build what comes next
Talk with Grow about the strategy, support, or expertise your organization needs to move forward.
Connect with us