Change is good.
Sustainer Readiness Assessments
Regardless of the fundraising channels you utilize, we can conduct a readiness assessment for your organization to include readiness assessments from all departments necessary to successfully launch, maintain, support, analyze and report on the progress of your sustainer program(s).
Request for Proposal (RFP) and Request for Information (RFI)
We can help ensure you select the most appropriate agencies to participate, construct an appropriate bid request and define and manage the process, start to finish.
Acquisition Management Services
Grow can provide support to fill a temporary vacancy on your team, provide expert oversight to a fundraising program or provide the necessary expertise and support for a newly hired fundraising director that may require some support in getting up to speed on your face-to-face program.
Expertise, Management and Implementation
Sometimes your organizational work plan includes a fundraising program that stretches existing staff a bit too thin. Whether the gap in support is a few months or a year, Grow can assist in fundraising and/or operations.
Filling a Temporary Vacancy
The importance of continuity for the team when a team leader (manager, director or department head) is out on leave cannot be overstated. In order to retain staff, forge ahead with departmental objectives and ensure stability and growth, Grow staff can fill a number of temporary roles within your organization. With proven experience in previous roles of executive leadership, fundraising and board leadership, we can provide an effective staffing solution.
Training and Ongoing Support for a New Fundraising Director
You have just hired a new fundraising director for your individual giving department and they have all of the expertise you need except those necessary to support your face-to-face fundraising program. Grow can provide an initial series of trainings and/or ongoing support to ensure appropriate management and support of the channel.
The cost to retain sustainers is comparatively insignificant and yet some programs to steward and cultivate donor relationships remain ineffective.
We can provide an assessment, make recommendations, structure and monitor testing or design a first or multi-year sustainer journey to include effective upgrades, reactivations and decline sustainer processes.
Whether it is writing the strategy, developing the work plan or execution of either, we can lead or support.
Also offered is training and scripting for inbound and outbound telemarketing teams regardless of call type - acquisition or cultivation.
Nonprofit and for-profit businesses looking to expand into the United States or Canada will want to consider our range of services.
Grow provides reliable market survey service to nonprofit and for-profit organizations regarding the U.S. and Canadian market trends, market fit for purpose assessments, business formation and start-up and other required research to support and guide decisions for market entry and expansion.
With an extensive network of legal, accounting, insurance and banking partners, Grow is able to provide detailed and reliable recommendations for how to establish business, tax considerations, insurance and banking and licensing and registration requirements based on business type, ownership and other operational considerations. Grow can provide the basic services of research and recommendations as well as a full-service option.
Authorized Agent Services
Depending on several factors, new businesses may need an authorized agent in the U.S. to set-up a bank account, secure surety bonds and provide required representation for the business to state and municipal agencies.
Sometimes, the need for assessment is realized after implementation of a sustainer acquisition program and the lack of prior assessment could contribute to the organization’s inability to realize the full benefit of the “sustainer first’ strategy. There may be gaps in backend support, acquisition and retention and stewardship practices. Grow can can assess and identify potential barriers to your success.
Quality Assurance and Risk Mitigation
To ensure quality acquisition is to mitigate brand risk.
Mystery Shopping by a third party to support data analysis is essential to a succecssful program.
Targeted development of training materials for fundraising teams or staff in coordination with your team and your agency partners is a first step in quality assurance. Grow can make sure your training materials are fit for purpose and deliver impactful training for your fundraising or telemarketing team.
De-escalation and media/press policy for public facing fundraising programs (face-to-face work with agencies or volunteers) is one of the most overlooked risk mitigation tactics for face-to-face or volunteer fundraising programs. Provide your teams the tools needed to represent your brand appropriately.
With more than two decades of experience in performance management and team building, we can provide prepared speeches, participation in discussion panels and feedback and opinions any a wide variety of content. Whether your topic is about maintaining integrity in a highly competitive market for two decades or a top 5 list of best acquisition practices in face-to-face, Grow is excited to accept the challenge.
Perhaps you recently hired a manager to support your face-to-face fundraising investment but they need coaching and professional development support you may not have time to invest. Grow can offer short or long-term coaching and leadership training that saves you time and provides your team the depth of expertise in face-to-face fundraising they need to be successful.